To All Our Valued Customers:
Our normal business operations will be handled via phone or email as our office is closed.
We can be reached 24/7 for any troubleshooting or emergency issue.
Service calls will be done as per usual in keeping with pandemic protocols.
Installations will be scheduled as best we can depending on jobsite situations.
Please contact us if invoice payment creates financial hardship.
Effective November, 2020: The above policies will be reviewed once Peels' GreyZone lockdown has been lifted.
Novatech Systems Inc.
MISSISSAUGA, ON
ph: 905-804-8259
alt: 416-587-1347
admin
A false alarm occurs if your system creates an alarm for no apparent reason. All false alarms should be investigated as soon as possible. Many false alarms are caused by people. The new cleaning service forgets their code and the monitoring service can't reach you. Your new puppy is cute but he sets off the motion sensor over his crate every time.
A false alarm can also be caused by equipment failure, so let us know if you are experiencing false alarms so we can investigate. We also encourage you to test your equipment regularly so that we can head off potential problems before it affects your system. If you have questions about your system, call us. It is important that you know how it works. We'll come and do extra training, or move and/or replace equipment.
False alarms may also cost you money if the monitoring station has instructions to dispatch the police without verifying the cause of the alarm. See the 'Police Services' section for important information on false alarms.
Call us for a Free Consultation or Quotation!
Office
905-804-8259
24 Hour Service
416-587-1347
Copyright 2011 Novatech Systems Inc.. All rights reserved.
Novatech Systems Inc.
MISSISSAUGA, ON
ph: 905-804-8259
alt: 416-587-1347
admin